We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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I just wanted to say Thank You to the people of Dostal Bokas Funeral Services for the compassion and wake services given for my brother W"B" H on the evening of March 2nd 2015. Our family has been using Dostal Bokas Funeral Services for many years. You have helped to ease our burden of sorrow by showing our loved one, our family and friends such care, compassion and respect during our difficult time. Again, I thank you from the bottom of my heart! L.H.DL.H.D
Kari - we can't thank you enough for everything you did to help us through this difficult time. We greatly appreciate all your extra efforts, especially the poinsettias.The S. Family
Dear Jill - In this busy world when times is so precious, it really means a lot when special people like you take the time to help others. Thank you so much!A.
Mr. Schornik- Just wanted to thank you again for being so understanding and compassionate and also for the flowers you replaced for my daughter T. I wanted to let you know you definitely make a difference.S.R.
Dear Candice - We appreciate you and the staff of the funeral home for all your assistance in preparing the arrangements for my mothers funeral. Candice, your took the time to make her look beautiful. We are so grateful that she could be shown. We are very happy with the services that we received and will gladly recommend the funeral home to other family members and friends when the time arises.J.T.
Candice, I looked for you before we left. I want to thank you so much for making our day special. It was truly very lovely. We could not have asked for anything more. Thank you again.D.W.
Candice - You are a special person. We will never forget how kind you were. You helped me through one of the most difficult times in my life, more than I could ever say. God Bless, and thank you again.F & J K. September 09, 2013
“We would like to thank all of you for your generosity and kindness as we dealt with the loss of our son and brother, Jacob. You made us feel as though you cared for Jacob and assured us you would take care of him while he was in your care. We will never forget how you treated us during the painful time.C.L.and A. M. August 21, 2013
Candice - thank you so much for arranging all you did for aunt V. I am so happy we had a priest come. He did a great job! "How Great Thou Art" made us all cry! A beautiful end to V's life.M.K. August 14, 2013
We would like to thank all of you for your generosity and kindness as we dealt with the loss of our son and brother, J. You made us feel as though you cared for J. and assured us you would take care of him while he was in your care. We will never forget how you treated us during the painful time.M. Family August 14, 2013
Dear Kari - I wanted to thank you for all of your hard work and attention to detail when planning my Daughter's funeral. You made everything beautiful! D. looked like a little princess. You have a true gift!H.R. May 01, 2013
To whom it may concern: I am writing to thank you and to commend the very professional work of one of your employees. Unfortunately, I do not know her name, but I am hoping you will be able to identify her by my description. I am a nurse at Ames Family Hospice House. I was working on Friday, March 29th when one of my patients, a 4 week old baby girl named A. V., passed away. The family was Spanish speaking, and there were 3 older siblings present. So as you can imagine, it was a very anguished and difficult situation. Our care was compromised not only by the language barrier but also because we were dealing with a very reserved and reticent family. Although they were reluctant to share their feeling verbally ( we had a translator present), they were very emotive and tearful, so we felt hopeless in our attempts to console them. It was also very clear that they were reluctant to let the baby go. They held her and cried for 3 hours after she died. What could have been a very negative and messy scene was averted by the very respectful and warm handling of this situation by your employee when she arrived to take the baby. For the past two days since the baby was admitted, we had been trying to create an atmosphere of caring, peace, and security for the family, while respecting their culture and privacy. I think I would have remembered your employee's name had it not been for the high anxiety of the situation. I want to thank her for her patient and sensitive handling of the situation. She took the time to allow the parents to say goodbye again, and reassured then through the translator that she would take good care of their baby. When she carried the baby out, she handled her as if she were a treasure. She followed through with our mission of deep respect and empathy. Never underestimate how important your role is in end of life care. I especially appreciate how this particular instance was handled because I have experienced its opposite: funeral home personnel arriving in unprofessional dress, with uncaring attitude and mind elsewhere. Your employee was totally present, and visibly moved by what she was experiencing. I felt as if she was on our team. Thank you so much for your role in providing a positive experience in a very difficult situation.C.F. RN April 08, 2013
Dear Candice - Thank you for supplying the Elvis CD for A's funeral. It made it so special knowing there was another Elvis from there. You and Teri are wonderful!L.F.
Dear Candice - It was such a pleasure to get to know you! You are a blessing!The M.Family
Dear Barbara - I wish to personally thank you for your recent visit to our Fairview Park home. Your past-burial discussion with me was most beneficial. The book markers will be shared with me our sons and we look forward to the special photo that will be coming our way of both my parents. L. ( my husband) begin filling-out the pre-planning guide that you left with me. Hopefully I will be able to receive a booklet so that I can personalize my records ( perhaps when I come to pick up the forget-me-not seed packets). Please let me know when we can again meet. Yours is a truely special line of work - assisting, comforting, organizing and personalizing the needs of these who are going through the mourning process. You are to be commended for your compassion.J. & L. P
Dear Candice - Again we appreciate you and the staff of the funeral home. For all your did to assist in the preparations and arrangements for both my parents. We both decided we are going to use Dostal Bokas for our own arrangements.J. & J.
Dear Kari and Dostal Bokas Staff, Thank you for all your help, kindness, and attention to detail for K's service. To me , it was absolutely 100% perfect. I would not have changed a thing. I am very appreciative for everything you have done for me during this very difficult time.S.T.
Kari - Thank you and the entire staff for your kindness and professionalism in handling the arrangements for P.R. We appreciated the special touches ( handing out roses and forget-me-knots) during this difficult time.T.S. September 09, 2013
Dear Scott - We just wanted to thank you for all you did for our family during this difficult time. Everything went so smoothly and was very well done.T.W. August 26, 2013
Candice - thank you for all your efforts. Just wanted to thank you once more for taking care of my mother E, showing her respect and dignity right till the end of her journey to her final resting place with her loving family at Euclid Cemetery.T.S. & J.F. August 14, 2013
Dear Candice - Thank you so much for helping us through this difficult time. We really appreciated the video pictures and will treasure them always.I.P. August 14, 2013
Candace, Barb & Staff - We thank you from the bottom of our hearts for making a beautiful funeral and holding our hands gently along the way while we were still in shock and not prepared for my little brothers death. This was the worst thing that could have ever happened to us. So we greatly appreciate the love and kindness you all showedN. Family May 01, 2013
We would like to sincerely thank you for all of your generous gifts to our family! Your staff is absolutely exceptional. D. was out little princess sent from God. We are truly blessed to have been her parentsR. Family April 30, 2013
Dear John, I would like to convey how deeply impressed we are by your outstanding overseeing of our mom’s final earthly care. You are an outstanding gentleman, professional, polite, kind, compassionate, and helpful, and a completely competent countenance. Very rare anymore and not to be forgotten- ever! Thank you so much for all you gave and did. You surely did soothe “the sting of death” and I know Mom is “safely home” with the Lord. Gratefully,L.K. and family